Improving Communication Effectiveness During Emergencies and Disasters Through the Application of Design Strategies

Communication in emergency and disaster is crucial to ensure real-time efficiency, to enhance the safety of stakeholders involved in the response process, and to facilitate patient care. Health institutions should strive to ensure effective emergency and disaster communication in order to minimize damage. Increasing the effectiveness of communication in healthcare institutions is possible through design strategies. It is imperative that healthcare institutions incorporate communication in their emergency plans or develop dedicated emergency communication plans. Considering service delivery as a team, training to enhance awareness and skills in communication will also be vital. Technologies such as telemedicine, mobile hospitals, the Internet of things, radio frequency, wearable medical devices, data-driven decision support tools, and online communication platforms have gained significance as design strategies in healthcare to enhance effective communication during emergencies and disasters.