Integral Capacity Management X Core Process Transformation: A Pathway to a Data-Driven Hospital and Realizing Innovation

Hospitals are fighting every day with scarce resources, due to many inefficient processes, a big gap between digital data and reality and hence no realistic planning of their patients. Innovation is needed, to help unfold hidden capacities through integral capacity management. The intersection of capacity planning processes and the core process transformation offers a unique spot to foster innovation and be creative in terms of starting to digitalize beneficiary for care providers and the whole hospital—even across institutions. The presented model which has been applied successfully several times, structures this pathway toward beneficiary digitalization, leveled and anticipated planning and teams which are enabled to foster innovation and creativity in their own processes along the patient pathway.