Improving Facility Management Performance in Public Higher Education Institution Buildings in Nigeria
摘要
Studies have shown that effective facility management (FM) is successful is key to sustainable building performance. It enhances the functionality and sustainability of public higher education institution buildings (PHEIBs). However, the performance of FM in Nigerian PHEIBs has yet to receive in-depth study. This study offers a collective insight into hindrances facing FM performance and suggests measures to improve facilities’ performance within the perception of public higher institution buildings in Nigeria. Given the unexplored dimension of the issue, data were collected via face-to-face interviews across selected public higher institutions in Nigeria. Twenty-six participants were interviewed and collated data analysed via a thematic method. Findings show that facilities management performance in Nigerian PHEIBs is characterised by passive actions in the twenty-first century driven by artificial intelligence and less than a decade to the 2030 Agenda for Sustainable Development Goals (SDGs). As part of the study’s implications, findings will strengthen and offer a robust insight into a proposed integrated framework for facilities performance in Nigerian PHEIBs, especially concerning functionality and sustainability. The outcome will activate transformation and sustainable development to benefit higher education institutions and humanity.