The research aims to explore about the ethical concerns of ChatGPT application, with qualitative research approach, purposive sampling technique, collect primary data with face-to-face interview, adopt thematic data analysis to synthesise qualitative findings, namely: (1) issues of bias and discrimination; (2) malicious attack problem; (3) abuse and misuse issues; (4) morality drain and (5) harmful speech risk issue. Appropriate measurements are crucial to mitigate the potential ethical concerns of ChatGPT application in the market today.

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An Exploratory Study on the Dark Sides of Artificial Intelligence Adoption: Ethical Concerns of ChatGPT

  • Poh Hwa Eng,
  • Shre Kishan Manohar,
  • Ran Long Liu

摘要

The research aims to explore about the ethical concerns of ChatGPT application, with qualitative research approach, purposive sampling technique, collect primary data with face-to-face interview, adopt thematic data analysis to synthesise qualitative findings, namely: (1) issues of bias and discrimination; (2) malicious attack problem; (3) abuse and misuse issues; (4) morality drain and (5) harmful speech risk issue. Appropriate measurements are crucial to mitigate the potential ethical concerns of ChatGPT application in the market today.