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Service Marketing in the Performance of Service Quality

  • Lamia Zouitni,
  • Abdellatif Chakor

摘要

The aim of this paper is to highlight the relationship between service marketing and service quality performance in the context of facility management in Morocco. It aims to identify the most significant service marketing dimensions that influence service quality performance. Our objective will be achieved by carrying out a quantitative study with all client partners in the facilities management sector.