Risk in Anthropotechnical Systems

 The concept of risk is understood differently, and many approaches to risk assessment and management can be found in the literature. The aim of this chapter was to present the most popular risk management concepts described in the literature and applied in practice over the last 20 years, which also formed the basis for the developed risk management approach for internal transport. However, the scope of the concepts described has been limited to those solutions used in industry, which aligns with the research perspective adopted in this book. Based on the presented business and engineering approaches to risk management, an interdisciplinary approach to operational risk assessment for internal logistics processes was developed. Risk assessment is concerned with the operational level, as the analysis of risks is directed towards achieving the goal of providing the expected level of logistics service. The efficiency and effectiveness of achieving this goal depend mainly on the correct coordination of activities to ensure smooth (uninterrupted) execution of individual operations. To achieve this, it is therefore necessary to adopt a process perspective. For this reason, a concept that supports the operational risk assessment process in this case is the BPM approach, which makes it possible to identify the risks associated with the activities undertaken and the resources used to carry them out. The proposed approach also takes into account the fact that anthropotechnical systems support modern internal logistics processes. For this reason, aspects concerning assessing the operational safety of technical systems that support the realisation of logistics processes are included in the analyses conducted.