Safe Orderly Efficient Transport Systems

Transport systems, including transport hubs, attract a wide range of predatory behaviours. Train and bus systems are prone to customer insecurity and dissatisfaction. This chapter examines best practice strategies that integrate safety with convenience, timeliness and cleanliness within a continuous improvement framework. In this topic area, it appears that a large array of situational interventions is essential. Enhanced human guardianship will inevitably be a centrepiece. The chapter includes a diverse set of case studies to highlight processes and interventions most likely to succeed, including limiting access, security patrols, networked CCTV and rapid graffitiGraffiti removal.