Conclusion: Tourism, Digitalisation, and Sustainable Development

This chapter concludes the book Tourism and Hospitality for Sustainable Development—Volume One: Technological Innovations and Development Realities. This chapter describes how digitalisation plays a vital role in the development of tourism and hospitality industries. It argues that the advent of COVID-19 in late December 2019 triggered the urgent need to adopt and integrate digital solutions in tourism and hospitality services to ensure the continuous functioning of the industry amidst restrictions. This volume, therefore, provides the missing link between digitalisation, sustainable development and, the tourism and hospitality industry. In this chapter, key findings and conclusions that emerged from the various contributions are presented. Further, recommendations for industry practitioners and policymakers are also provided as well as future research agendas that can be explored by scholars.