The Potential of Generative AI Chatbots as Career Advisors in Cybersecurity: Professionals’ Perspectives

The introduction of generative AI chatbots as career advisors in the cybersecurity domain represents a promising intersection of technology and career development. By addressing the critical skills gap, offering solutions to career progression challenges, and providing personalized, accessible guidance, AI chatbots hold the potential to significantly impact the professional landscape. This work investigates cybersecurity professionals’ perceptions of using AI chatbots for career advising. Investigations focus on professionals’ attitudes toward these chatbots, examining their trust in the advice offered, their belief in the chatbots’ capability to provide valuable career guidance, and the features they consider that can be supported by AI-powered career advisors in cybersecurity. The analysis seeks to enhance understanding of the role generative AI chatbots could play in advancing career development within the cybersecurity field, aiming to address the skills gap challenge faced by the sector. By evaluating these insights, the paper aims to highlight the potential contributions of generative AI chatbots to professional growth and development in cybersecurity.