Telehealth: The Pandemic Experience with Virtual Communication

For most of us, 2020 and 2021 represent the years of the pandemic. The fear of being either victims or vectors of a life-threatening disease changed our habits. One of the habits that changed was the implementation of telemedicine, especially in the form of medical teleconsultations, and this change created additional difficulties in the medical practice. Numerous communication protocols have been implemented to establish the best possible communication in telemedicine. In this chapter, we will analyze the most commonly used protocols and describe our experience both in the evaluation of efficacy with patients and in the evaluation of medical skills to carry it out.