A Dystopian or Utopian Tale? The Challenges and Opportunities of AI-Powered Workplace in the Nigerian Gig Economy

The gig economy has gained significant traction in Nigeria, driven by factors like rapid urbanisation, technological advancements, and a burgeoning youth population seeking flexible work options. The integration of artificial intelligence (AI) into the gig economy creates a complex interplay of opportunities and challenges in this changing landscape, casting a shadow of uncertainty over the future of work in Nigeria. This chapter explored the multifaceted implications of AI-powered workplaces in the Nigerian gig economy. On the one hand, AI-powered tools can enhance efficiency, productivity, and accessibility in the gig economy, fostering stronger relationships between gig workers, platform providers, and customers. On the other hand, the widespread use of AI in the gig economy raises questions about possible drawbacks, as AI can exacerbate existing inequalities, disadvantage certain groups of gig workers, and erode worker autonomy and bargaining power. We presented some recommendations for improving the working lives of gig workers in Nigeria.