AI and HRM in Tourism and Hospitality in Egypt: Inevitability, Impact, and Future

With the rapid advancement of AI technologies, organizations in the tourism and hospitality sector are increasingly adopting AI-based applications to enhance HRM practices. The inevitability of AI integration in HRM is driven by several factors, including the need for efficiency, cost reduction, and improved customer experiences. AI technologies offer automation, data analytics, and decision-making support opportunities, enabling HR departments to streamline recruitment, selection, training, performance management, and employee engagement processes. The impact of AI in HRM within Egypt’s tourism and hospitality industry is multifaceted. AI-driven systems can improve the efficiency and accuracy of HR processes, reducing administrative burdens and enabling HR professionals to focus on strategic initiatives. This study aims to shed light on the inevitability of AI integration in HRM within Egypt’s tourism and hospitality industry, emphasizing its potential impact and future implications. As a future insight, the study envisions AI playing an increasingly significant role in HRM within the tourism and hospitality industry. By embracing AI technologies in HRM practices, organizations can achieve greater efficiency, effectiveness, and competitiveness in the dynamic environment of the tourism and hospitality sector.