Decision Support Systems for Reverse Logistics in Industry 4.0

Reverse logistics closes the loop of product life cycle, making possible the transition to the Circular Economy. This is the key element to achieve the sustainable development goals. In Industry 4.0 Era, reverse logistics operations are increasingly improved with the use of internet of things (IoT), cyber-physical systems (CPS) and artificial intelligence (AI). New emergent technologies are used to implement intelligent and reactive platforms that allow managers and stakeholders to collaborate in their decision-making process. This chapter aims to review some characteristics of decision support systems used in reverse logistics through the fourth industrial revolution. .