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The Impact of Business Intelligence Systems on Decision Making

  • Zain Fahad H. Aladwani,
  • Allam Hamdan,
  • Mohammad Kanan

摘要

The use of Business Intelligence (BI) systems in enterprises will be thoroughly examined in this research, with an emphasis on how these technologies revolutionize decision-making processes. The study will critically examine the technological and human elements that affect how well BI systems integrate and function in business settings. The study will use a mixed-methods strategy, integrating qualitative and quantitative methodologies, to ensure a comprehensive comprehension of the complex aspects involved in the adoption of business intelligence systems. Semi-structured interviews with important stakeholders, including as IT specialists, decision-makers, and users of BI systems, will be conducted as part of the study’s qualitative component to get understanding of the potential and difficulties encountered during deployment. Through surveys sent to a stratified sample of companies using BI systems, quantitative data will be gathered. To provide a comprehensive viewpoint, this data will be supplemented by secondary sources including industry reports and previously published works. The study seeks to investigate the technological elements that influence the acceptance and integration of BI technologies, the organizational possibilities and difficulties that emerge during implementation, and the human factors that support efficient use in decision-making. It will look at the main technological aspects that make BI systems effective, the main organizational difficulties that arise when implementing them, and the overall impact that information about the BI software market, staff resistance, BI providers’ support, and communication have on the adoption and successful use of these systems. The purpose is to fill the gaps in understanding of the factors that influence how well BI systems integrate into organizational structures. It provide insightful information to businesses looking to maximize their capacity for making decisions by judiciously using BI technology. The research will add to the corpus of knowledge by providing in-depth understanding of the crucial dynamics of BI system adoption and its extensive influence on corporate decision-making procedures.