Heuristic Evaluation of a Publicly Accessible Geoprocessing Platform: Categories of Usability Issues

The engagement with geoprocessing data has witnessed a substantial and continuous growth. As a response to this expansion, diverse sectors have commenced presenting their information through publicly accessible platforms that cater to a wide range of user profiles, encompassing experts and non-experts alike. In light of this prevailing trend, the objective of this research is to conduct a heuristic evaluation of a publicly accessible application by the Brazilian government, with a particular focus on geoprocessing. The primary aim of this evaluation is to identify and categorize the issues encountered by specialists during the assessment process. Consequently, this study aims to perform a heuristic evaluation of a Brazilian government’s public application that is openly accessible. The study’s findings will be used to indicate the various categories of issues encountered in the evaluations. This research constitutes a crucial component of a broader investigative effort that explores diverse approaches to identifying common categories of issues among various geospatial applications. Ultimately, the results derived from this heuristic evaluation, alongside the broader research, are expected to make significant contributions to the improvement of geospatial applications.