Towards a Pattern Language for Scalable Interaction Design in Control Rooms as Human-Centered Pervasive Computing Environments
摘要
Control rooms are central for well-being and safety of people in many domains (e.g., emergency response, ship bridge, public utilities). In most of these domains, demands on operators are increasing. At the same time tasks, goals and well-being of the operators is rarely proactively supported. New technology solutions are often domain-specific and focus on specific functionalities. What is urgently needed to meet the increasing demands are reusable solutions. We develop a cross-domain pattern language for control rooms as pervasive computing environments within a human-centered design process. The pattern language consists of eight hierarchical levels, which combine the perspectives of human computer interaction (HCI) and pervasive computing environments. It will be made available for the public through a web-based pattern platform with feedback and comment functions. This research will contribute to a better understanding of suitable interaction paradigms for control rooms and safety-critical pervasive computing environments.