Chatbots as Tools in Parent–Child Relationships

We focus on the communication tools (CT) as a means of supporting the psychological well-being of an increasing number of isolated older individuals. We conducted an analysis of the psychological effects of current CT usage using the psychosocial impact of assistive devices scale. Our findings led to the development of the Communication Mediator Bot (CMBot), which was designed to facilitate communication between older individuals and their families. This system, operating on LINE and LLM, includes features to encourage communication and regulate self-disclosure levels. While there is room for improvement in usability, our verification results indicate the potential for enhanced psychological well-being through the control of self-disclosure levels.