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Research on Scenario-Based User Experience Evaluation Method for Intelligent Cars

  • Jin Lu,
  • Zaiyan Gong,
  • Jun Ma

摘要

With the rapid development of intelligent car technology, cars are no longer just means of transportation, but have become complex human-computer interaction systems. Therefore, user experience has become one of the key indicators for evaluating the performance of modern intelligent cars. This study explores three scenario-based intelligent car user experience evaluation methods, namely specification-centered evaluation method, journey-centered evaluation method, and demand-centered evaluation method, aiming to reflect the user experience level of intelligent cars comprehensively and accurately. This study compared and analyzed these three evaluation methods through user surveys and real vehicle tests, proving the superiority of the demand-centered evaluation method in terms of framework, content, results, and application. This method can effectively reflect the level of intelligent car user experience by evaluating the degree of satisfaction of user demands. This research provides an important reference for the design and definition of intelligent cars.