Research on Design Methods of Smart Service Systems Driven by Autonomous Vehicles

The Smart Service Systems build perception and connection intelligence into the product itself. It focuses on intelligent products and combines big data, cloud computing, social computing, cognitive computing, the Internet of Things, mobile solutions, and other technologies to provide active, efficient, and user-centered services. Personalized, high-quality service process and service experience. The intelligent service system emphasizes the system structure, which has elements of system characteristics such as system resources, system subsystems, and their relationships, system operating rules, etc. The object of system process processing is service elements. As a typical smart product, autonomous vehicles drive the construction of smart systems, link service participants, and play an important role in the service process. For the design of Smart Service Systems driven by autonomous vehicles, service is the content of the design, and intelligence is the means to realize the service. This paper analyzes the types of intelligent service systems and the design innovation model driven by autonomous vehicles, constructs a design element and design content model, and proposes service system architecture design, information architecture design, and product functional specification design methods.