Workshop DUXAIT: Conducting Efficient Heuristic Evaluations with the Duxait-Ng Tool. A Case Study

In the context of Covid-19 pandemic, conducting a user experience evaluation has become more. For example, Heuristic Evaluation, is manual task-dependent, does not have a standardized way, and data processing costs valuable time. This context made heuristic evaluations even more difficult. Without specialized software, the tasks of a heuristic evaluation were manual and processing the final results was a burden to the researchers. There were attempts to standardize this method, for example, the software proposed by Lecaros, A. Another method is Tree Testing, for which Tapia A. proposed software to support the evaluation process. However, both the Tapia, A. software and Lecaros, A. software, were designed specifically for the evaluations they support. These studies served as a base so the authors could propose a software that aids UX enthusiasts conduct Heuristic Evaluations, and other types of usability evaluations, more efficiently. This software, named DUXAIT-NG, supports various evaluations and reduces the time for processing the final results, even when having a large group of participants. The article describes how to conduct a workshop, and what was learned by analyzing the results and experiences of all the participants. This article is organized as follows: the first section, tells the motivations of the study. The second section seeks to clarify theoretical concepts used throughout the article. The third section describes in detail the workshop. The fourth section describes the results of the participant’s experience. Finally, the article ends with the conclusions and future work that the authors have planned for DUXAIT-NG.