Challenges, Pitfalls and Failures

As many Process Intelligence projects have deviated from the happy path, experiences are shared in this chapter in order to help the reader to avoid making similar mistakes. Experiences are structured by the four P’s, with examples what kind of Purpose did not yield any impact, which kind of People where not accelerating impact, which Processes are difficult to support and what needs to be considered for a powerful Platform. As a pitfall, many projects become a data marathon, which leaves little energy for action and impact—thought this should be the ultimate target of any initiative. The chapter shares multiple practical examples from many years of operational responsibility and advisory.