Uniper: Empowering Business Transformation Through Process Orchestration

In the fast-evolving landscape of today’s business environment it is essential for companies to be able to steer their end-to-end processes to achieve optimal business outcomes. A key enabler to achieve this is the ability to monitor & steer critical end-to-end business processes in ‘real-time’. Process orchestration is the tool of choice at Uniper. It provides continuous business process transparency, enabling ‘real-time’ (Realtime in the context of this chapter refers to update frequencies between 15 min and multiple times per day, depending on the requirement of the use case.) steering of operations for optimal business outcomes as well as process insights for business transformation. This chapter describes our process orchestration journey at Uniper.