Saint Gobain: The Power of Executive Sponsorship

After a 4 years period of exploring Process Mining within the complexity of the Saint-Gobain Group through Internal Audit, it was time to leverage it for more impact across our 900+ legal entities. In 2022, the Group CFO decided to take advantage of this transformational capability and to create a Center of Excellence for Process Mining, with the support of the CEO, in order to identify and realize value wherever it is possible across our core processes. The highest level of sponsorship for a perfect strategic fit. Simple? Not really, in a very decentralized Group, known for its diversity of businesses, and where the local empowerment is at the core of the corporate strategy. In this chapter we share how to engage with one global and multiple local sponsors, the crucial role of one central CoE, how to establish a network of local champions across a complex global organization and how to drive impact across a historically grown, complex organization.