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Visual Representation of Resource Analysis Insights for Process Mining

  • Alana Hoogmoed,
  • Maxim Vidgof,
  • Djordje Djurica,
  • Christoffer Rubensson,
  • Jan Mendling

摘要

Resource analysis is an area of process mining concerned with the behavior and performance of resources within business processes. Recent contributions in this field have predominantly focused on gaining specific insights, less so on their visual representation. In this paper, we propose a resource analytics technique that focuses on effective visualization of the analysis. Our technique allows us to analyze the allocation and performance of single resource units and roles within a business process. We evaluate our technique using a prototypical implementation.