Exploration of Narrative Design Method and Tool on Intelligent Cockpit Experience Design

Technological innovation has a profound impact on people’s work and daily lives, introducing unprecedented challenges for societal development. Initially focused on meeting life’s necessities, design now encompasses the orchestration of relationships across various domains, including human-object, human-human, human-environment, and human-future interactions. As problems become increasingly complex, the required knowledge becomes more diverse and interdisciplinary. Design has evolved from a mere focus on “innovation” to a deeper emphasis on “collaboration,” with research guiding theoretical methodologies toward practical implementation. This paper introduces the ICMA toolkit, specifically designed for intelligent cockpit designs, and addresses integrating emerging technologies within interdisciplinary, multi-role stakeholder environments. The toolkit hierarchically organizes elements within the cockpit based on experiential frameworks, facilitating the translation of technologies into contextual experiences to foster mutual understanding. Over three years, application cases have not only showcased but also substantiated the development of intelligent cockpit designs tailored to meet the diverse needs of stakeholders. The ICMA tool enables nuanced comprehension of information and its practical application, effectively managing complex systems and transforming traditional information transmission across disciplines. It plays a crucial role in fostering consensus and facilitating joint decisions for interdisciplinary teams grappling with multifaceted challenges, particularly in understanding and implementing novel technologies, while also discerning the future experiential value embedded in intelligent cockpits.