Do You Trust AI? Examining AI Trustworthiness Perceptions Among the General Public

Societal acceptance and successful adoption of artificial intelligence (AI) hinge critically on our trust in AI technology. Trust becomes particularly crucial in human-AI interaction due to perceived risks arising from AI behaviors’ complexity and the technology’s nondeterministic nature. While several studies have examined trust in AI within specific domains and have focused on particular types of AI technology, this study aims to investigate trust in AI among the general public. Through an analysis of questionnaire data collected from 120 respondents, we have gained insights into the factors that the general public associates with trust in AI. This research potentially can contribute to improving the trustworthiness of AI technology and promoting confidence in AI applications, ultimately enhancing public trust in AI.