Design Research of User-Driven Mobile Sleep Aid Audio App Based on User Needs

With the development of society and the accelerated pace of life, insomnia has become a problem that affects people’s physical and mental health. How to alleviate the problem of insomnia and improve the quality of sleep has become the focus of people’s attention. Therefore, it is meaningful to design a suitable mobile sleep aid audio APP product for insomnia people. This paper proposes a method for designing a mobile sleep aid audio APP based on Kano-AHP-QFD theoretical model. Firstly, the study used a questionnaire to obtain insomnia patients’ opinions on the16 requirements of mobile sleep aid audio APP and use Kano model to categorize the requirements by attributes. Secondly, Analytic Hierarchy Process (AHP) was used to analyze the weights of the requirements, and then sort the weights of the requirements for the design of mobile sleep aid audio APP. Lastly, by using Quality Function Deployment (QFD), the customer’s requirements and expectations were changed into product design features and ensure that these design features are met. In this paper, by uniting three classic quality management tools, we conduct a design study on mobile sleep aid audio app and verify the possibility of its method in solving similar design problems. This paper can not only provide a practical mobile sleep aid audio design for people with insomnia, but also provide methodological references for other mobile app designs.