Understanding the Corporate Use of IT Security Labels for IoT Products and Services: A Literature Review

The Internet of Things (IoT) has become part of everyday life and recorded an increasing number of users. However, security concerns have been raised regardless of the many benefits of the technology. Especially for consumers in online shopping, it is difficult to distinguish between more and less safe products. One proposal is to carry a security label to help consumers know which digital products to trust. Prior research only analyzes the impact of such labels from a consumer’s perspective (i.e., the impact of security labeling on online consumer behavior). We currently lack an understanding of a manufacturer’s perspective. Therefore, we conduct a literature review to identify factors influencing the decision to adopt security labels.