Iterative Design Process of Smart Door Lock Interaction System in Homestay Scenario

This study investigated the users of smart door locks and home systems in the scene of homestay space, and promotes the optimization of smart home systems. It was found that in preliminary investigation the convenience and security of smart door locks and smart products required a suitable framework to regulate user behavior and meet the interactive needs of users. User journey maps were used to record the user's experience, and comprehensively perceive the user's behavior, touch points, emotions, opportunities, etc. and were of great help to the scene of homestay and the design of its management system. In this study, the personas of homestay were established while creating the user journey map. By studying the different stages (stages and different nodes), activities, touchpoints, design opportunities, etc., these findings were applied to the iterative design process of smart home system or product interface. This paper developed a prototype of a smart home system-a framework of smart home manage APP, which was suitable for user interactions in homestays.