Key Learning Experience from SEs’ and IIs’ Collaboration

Analysis in Chaps. 5 , 6 and 7 shows how SEs and IIs in Nigeria collaborate to pursue dual motives for addressing social and economic problems. The findings also shed light on how the concepts’ compatibility and complementarity guide collaboration between SEs and IIs vis-à-vis the influence of the micro (organisational context) and macro (external environmental context) factors on the collaboration process. This chapter aims to identify the perceived learning experience from the collaboration process across the six cases. According to Franco and Pessoa (2014), the overall outcome of an experience can potentially inspire or discourage further attempts by either SEs or IIs to collaborate with other SEs or IIs in Nigeria or elsewhere with similar contexts. The learning experience also aims to demonstrate the role of mutual trust in achieving a collaboration process characterised by cooperation with minimal tension. It has been established in Chap. 2 that trust plays a key role in minimising potential conflict in strategic business alliances (McEvily et al., 2017; Zaheer et al., 1998). It is necessary, too, to establish the role of mutual trust for building sustainable relationships from the perspective of hybrid organisations. Studies also show trust has increased sustainable performance in inter-organisational relationships (Davis & Love, 2011; Golinelli et al., 2011).