Conflict Management in Family Businesses
摘要
Like every other business, a family firm is not safe from conflicts from within, whether created intentionally or unintentionally. Sometimes, the organizational design and/or organizational culture can cause conflicts that might result in a bad image of the whole organization. This chapter overviews the most critical elements in conflict management that can happen in family businesses as it happens in other organizations. The best practices and examples of how such conflicts are solved are provided in this content. The role of organizational culture, as well as the best approaches to resolving these issues, is elaborated. Other important issues related to conflict management that can be applied to family businesses are explored.