Usability of the Peruvian National Death Informatics System SINADEF by Attention Levels

The National Deaths Informatics System (SINADEF) of Peru was born as a response to the illicit practices of false health professionals, the registration of deceased as living persons, illicit collection of benefits, lack of verification of the authenticity of a death certificate, unvalidated data of the deceased, and the possibility of not record the death of a citizen. According to information from the year 2022, this system is implemented in 100% of the regions of Peru. Despite this, there are relevant problems in SINADEF, such as the lack of internet connectivity in areas far from cities, the need to use computers and printers, and technical problems together with the maintenance of the application in its operation. The present research focused on analyzing the usability perceived by the SINADEF users through a questionnaire based on the Questionnaire for User Interaction Satisfaction (QUIS) methodology. Demographic characteristics were collected from a total of 271 participants from different regions of Peru, with 6 main sections for the usability assessment. The results showed that the GeneralSystem Usability Score of SINADEF is about 6.64 points out of 9, thus concluding that the work was adequate and could be adapted to the characteristics of the National Deaths Informatics System, as well as to the health professionals who participated in the research by different levels of complexity on their healthcare establishments.