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ChatGPT as a Travel Itinerary Planner

  • Katerina Volchek,
  • Stanislav Ivanov

摘要

Generative AI has become a disruptive force for the Tourism industry. While its potential for generating unique content has been acknowledged, its feasibility for tourists remains unclear. This paper analyses ChatGPT as an itinerary planner. It compares ChatGPT-generated itineraries for 3 destinations with those developed by tourism experts. The evaluation of 11 quality criteria demonstrates that ChatGPT creates easy-to-understand and accessible but less accurate and less specific itineraries. It is a good starting point for travel inspiration. However, it currently cannot serve as an exclusive tool for trip planning.