The Impact of Artificial Intelligence on HR Practices

The growing adoption of generative Artificial Intelligence (AI) has sparked significant interest in the potential uses of AI in the context of organizational processes and practices. In this chapter, we review the available literature on the use of AI in HR practices with two main objectives in mind: to assess the status quo of the academic literature, and to highlight the HR practices that are most widely studied. Our findings show that the inconsistent application of the term “artificial intelligence” impacts the ability to draw generalizable conclusions. The literature also suggests that the HR practices most likely to be affected by AI are those related to personnel recruiting and employee relations. We argue that given the nature of AI, the application potential also extends to other HR practices, such as those related to HR controlling, which remain underexplored.