ACSIS: Αn Intelligent Medical System for Improving the Pre-hospital Healthcare Process

The purpose of this research article is to present an online intelligent pilot medical system designed to support the existing Greek pre-hospital medical care system. The proposed system effectively dispatches the available ambulances when an incident occurs and provides high quality medical services to the patients as well as transportation to the appropriate hospital. The evaluation of the proposed system, benchmarked via the paired t-test statistical tests and using the TIBCO business studio, shows a significant performance improvement on both the overall time to respond and the associated costs.