The Smart Resilience Adviser, an Anticipation Tool Powered by Artificial Intelligence
摘要
Disruptive events keep happening; while the business world has not fully recovered from the pandemic and is still dealing with the Russia – Ukraine war, two U.S. banks were recently intervened due to financial troubles. International news mentions a potential financial recession and a potential mid-term crisis. These latent events would affect most organisations, so they need to be more resilient to face up to this turbulent context. One of the main constituent capacities of resilience is anticipation. In this work, this is assessed through a developed web tool that monitors keywords in international news sources, analyses the sentiment of each news based on artificial intelligence, guides preventive actions through access to technical articles, and offers the option to ask a smart chatbot about the manner. The guidance provided through this tool would strengthen the organizations’ anticipation capabilities and enhance enterprise and supply chain resilience.