The Workforce Scheduling Problem (WSP): A Review of the Literature
摘要
The aim of this article is to identify and analyse the methods that are being used to solve the Workforce Scheduling Problem (WSP) through a systematic review of the publications on this problem. This study aims to provide researchers with a starting point to advance in the approaches to solving the problem and in enriching the WSP with additional variables that complement it in a natural way. Finally, the most promising lines of research for the future are identified.