Application Based Mobile Payments Technology Selection: A Scoping Review
摘要
Due to the recent COVID-19 pandemic, the use of cash has decreased in favour of the adoption of digital payment systems, especially mobile payment, which are the present and future of transactions. The purpose of this research is to identify the main factors behind the selection of a mobile payment technology or platform. By means of a scoping review, fourteen articles, out of an initial selection of 99, have been analyzed. The analysis identified fourteen factors, which were classified using the STOF (Service, Technology, Organization, and Finance) framework. This study also highlights the key issues found during the review, serving as a starting point for future research.