Talent Training Practices in SME Hotels

The hospitality industry has a significant role in the economy of Spain, the second most visited country. Human resources (HRs) are the most essential resources in this industry. Talented employees can be a competitive advantage for hospitality organizations, especially hotels, as a vital industry sub-sector. For managing talents, good practices should be used to train high-potential and high-performing employees to fill critical positions in an organization. We decided to study talent training practices in four- and five-star hotels among Small and Medium-sized enterprises in Barcelona. The research question is “What are the talent management practices in SME hotels?” It is exploratory research based on semi-structured interviews. Finally, a classified list of reasonable practices for the training of talents in the hotel sector is provided.