Towards a Better Understanding of Cyber Awareness Amongst Migrant Communities in Australia

Cyber-attack incidents are increasing while there is limited understanding of cyber safety and security awareness amongst the migrant communities in Australia. Using a mixed methodology, we design a small-scale pilot study to understand the level of cyber security awareness among three migrant communities in Australia - Indonesia, Bangladesh, and Somalia. One of our significant findings is that almost all the participants have experienced some level of cyber security and crime-related issues, while about 80% of the participants are not aware of how and where to report their incidents for legal action. Our focus-group discussion highlights participants’ perceptions, experiences, and some socio-cultural and context-specific cybersecurity events, including cyberbullying and racism they face as migrants in Australia. Finally, we discussed how an enhanced understanding of culture and human context-specific factors could be helpful in designing and delivering proper awareness-raising interventions for sustainable cyber security systems for migrant communities.