Learning—Forgetting—Unlearning—Relearning: The Learning Dynamics of a Learning Organization

The twelfth chapter entitled “Learning—Forgetting—Unlearning—Relearning: The Learning Dynamics of a Learning Organization” from the second part of the book Managing Learning Enterprises entitled “Challenges in Implementing a Learning Enterprise” begins with the identification of learning dynamics in the process of organizational change management. Within the learning dynamic, particular attention was paid to the process of unlearning by identifying the reasons for it and the possibilities of unlearning as a conscious action as opposed to forgetting, which occurs unintentionally. Both processes can be followed by relearning or new learning. The learning dynamic was identified as an important prerequisite for the sustainability, viability, and resilience of organizations. However, the process of doing nothing or non-doing was also identified as important for individual and collective reflection on new possibilities for action.