Digital Competencies Within Non-profit Organisations: A Preliminary Study

Digital skills are vital for non-profit organisations, since digital transformation changed the manner in which individuals work, learn, get involved in the society, and lead their daily lives. When digital skills were clearly defined by the European Commission, there is a gap within social capital of non-profit organisations to develop those skills to be sustainable. The topic of the article is the digitisation process in non-profit organisations. The main goal is to evaluate the level of digitisation in different types of organisations based on the previous analysis. In each non-profit organisation, digital skills benchmarking was carried out using the DigComp 2.2 framework in all five areas. The paper will show results from qualitative research combined with secondary data analysis within two countries—Czech Republic and Romania. The preliminary results had shown that non-profit organisations already focus on personal contact, both with donors and service users, and they choose the digital way of communication especially for building relations with the public. Their services are focused on community impact while minimising the digital footprint. On that sample analysed, individual digital competencies are not linked with official statistics. Although the case of Romania shows a low level, there is better use in non-profit organisations, while the case of Czech Republic presents high level but low use in non-profit organisations.