The Leadership and Employee Satisfaction
摘要
It is commonly accepted that human resources (HR) are the most valuable asset of organizations. Consequently, since people are social beings, the success or failure of organizations depends on the relationships and interaction among their members, their ability to communicate, work as a team, build networks, and how their conflicts are managed in the organizational environment. Since leadership plays a crucial role in the development of their teams and in managing the organizational climate, the objective of this study is to investigate the impact of leadership on worker satisfaction. The observational work conducted in different departments of the public administration has shown a significant positive correlation between motivation, engagement, and employee participation within the institution, and their satisfaction with leadership. The observation has also demonstrated a positive correlation between employee satisfaction and their perception of fairness practiced by the leaders. Methodology: The data obtained for this study were collected through a questionnaire, constructed according to the Likert scale (J Soc Psychol 5(2):228–238, 1934), self-administered and anonymous, and responded by 407 employees from 26 public organizations. For processing and analysing the collected data the SPSS software (Statistical Package for the Social Sciences) was used.