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The Role of Big Data Analytics Capabilities in Risk Management: An Empirical Investigation of Insurance Companies in Jordan Using Structural Model

  • Mohammad Motasem Alrfai,
  • Hussein Mousa Ahmad Maabreh,
  • Jamal Adel Sharairi,
  • Seyed Ghasem Saatchi,
  • Ayman Ahmad Abu Haija,
  • Muhammad Yassein Rahahle,
  • Mohammad Sarram,
  • Ala’a M. Al-Momani,
  • Omar Amjad Al-Habashneh,
  • Sulieman Ibraheem Shelash Al-Hawary

摘要

This paper investigates the influence of big data analytics capabilities on risk management within the insurance sector in Jordan. Employing a quantitative cross-sectional research approach, data were collected from 251 insurance company managers at various administrative levels. Structural equation modeling (SEM) was employed to validate the measurement model and ascertain effect coefficients. The research outcomes underscore a significant positive effect of big data analytics capabilities on risk management, with the dimensions ranked by impact in the following order: infrastructure flexibility, personal capabilities, and management capabilities. As a result, the study offers a comprehensive set of recommendations geared toward both researchers and insurance sector managers.