The Impact of Human Resource Management Practices on Achieving Institutional Excellence: A Case Study in the Ministry of Education/Jordan

The aim of this study is to determine the impact of human resources management practices on the achievement of institutional excellence. Each of the human resources management practices are measured against five dimensions: (recruitment and appointment, training, performance evaluation, compensation, public health and safety) and institutional excellence. (250) employees of the Jordanian Ministry of Education took part in the study. Due to its suitability for the type of study, the descriptive-analytical approach is chosen in the study and through the (SPSS) program the corresponding statistical methods are used. (250) Questionnaires are distributed to all staff at the headquarters of the Ministry, but the number of respondents reached only (191) staff with a response rate of (76%), and the distribution mechanism was based on the comprehensive survey method using the (Google Form) program. The main finding of the study is that the dimensions of human resources management practices has a positive and significant impact on the achievement of institutional excellence in the Jordanian Ministry of Education as they help to improve the reality of institutional excellence in the case these measures are applied. The practices of human resources management in the ministry has a medium level of institutional excellence. The study concludes with a number of recommendations, the most important of which are: increase of attention of the Ministry of Education in the dimensions of human resources management practices for their influence in achieving institutional excellence at the level of the ministry, and allowing the Ministry of Education to attract and appoint staff with high credentials.