Process Oriented Knowledge Engineering: Reflections and Project Experiences

Process oriented knowledge management started as a research topic around 2000. 2023 was counted year 1 of ChatGPT, this paper reflects how process oriented knowledge management evolved over the time by reflecting a series of research projects—mainly in the context of the EU Research Frame Programmes FP6, FP7, H2020 and HEU. A research topology consisting of (a) application scenario level, (b) model-based knowledge engineering level and (c) enabling IT environment level is used to structure the different initiatives. Three EU projects are introduced in more detail, discussing (1) Process Optimization in the FAIRWork project (HEU), (2) Process Digitization in the Change2Twin project (H2020) and (3) Process Deployment in the CloudSocket project (H2020). The corresponding support of knowledge management and engineering as well as the enabling IT-infrastructure are introduced. The reflection reasons that although the technology and algorithms massively evolved over the years, the underlying meta model to link knowledge management and engineering to organizational structures such as processes to ensure a targeted support has proven to be an appropriate assumption over the years.