Epilogue
摘要
This book is a collection of thoughts that has one goal—to show that burnout is a work-related issue which can be prevented by properly organising the psychological aspects of work. We argue that psychological resources are as important as the tangible and intangible resources that business process management usually deals with. Yet, they are different. In contrast to a contract, a patent or a certain technology, psychological resources are in a constant state of flux.