Identifying Burnout Using Process Management Inventory

In this chapter, we talk about how you can recognise that there are psychological problems in your organisation. We first provide you with some visualisation tools that can help you identify the problems, their strength, or their nature. Secondly, we present some methods from psychology, anthropology, and our professional lives. We explain why and how they work. We also deliver an overview of the “classical” tool to measure burnout—the Copenhagen Burnout Inventory. Sharing some insights from our lives, we explain what can go wrong and how to avoid the shortcomings. Finally, we talk briefly about how sudden burnout can occur.