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An Integration of Blockchain Web3 and Robotic Process Automation for Property Ownership Traceability

  • Mina Cu,
  • Johnny Chan,
  • Gabrielle Peko,
  • David Sundaram

摘要

The concept of traceability in property ownership pertains to the establishment of a comprehensive information trail that encompasses transaction history and the associated property ownership data. The challenges inherent in managing property ownership information stem from the complexity of real estate transactions. The properties not only involve ownership status but also encompass critical records, including land reports, records of prior disputes, risk assessments, and the processes related to the property registry. Consequently, ensuring the traceability of property records, mitigating the risks of document forgery, and addressing the potential for erroneous data input and assessment become intricate tasks. Developing a traceable property ownership management system and enhancing the veracity of property ownership records assume paramount importance. Such measures are pivotal for mitigating moral hazards, reducing the occurrence of faulty input, elevating transparency, managing the risks associated with erroneous assessments, and streamlining business processes. In recent years, various traceability mechanisms for ownership have been proposed. Despite the disruptive impact of blockchain technology on enhancing these systems, automated traceability systems, particularly tailored to property ownership management, remain conspicuously absent in the current academic literature. This paper employs a design science research approach to illustrate how an integration framework uniting robotic process automation and blockchain technology can effectively address the issues concerning available ownership traceability systems and related technologies. To this end, we develop and implement a system framework that connects robotic process automation with blockchain Web3 technology. While the proposed solution is rooted in the specific context of property ownership, we explore its potential for generalization to a broader application domain.