A Gamification Architecture to Enhance Phishing Awareness

The development of emerging technologies, such as the Internet of Things and Artificial Intelligence, has provided a spectrum of online and remote solutions in various fields. However, the proliferation of targeted cyberattacks (e.g., phishing) against such technologies has made our assets and data relatively vulnerable to adversaries and hackers. Considering the higher number of victims, it is necessary to evaluate technical solutions that limit the development of a critical mass of people who can participate in collective resistance to such a phenomenon. Raising awareness is, undoubtedly, a way to prevent as many people as possible from falling prey. Given the changes in the different educational theories, we must seek the best way to sensitize cyberspace users to their varied profiles and needs. This study develops an educational gamification architecture that can ensure commitment, motivation, and consideration of a learner’s profile. Subsequently, the problem of the best didactic means is posed with openness to the integration of artificial intelligence, the choice of the type of gamification, and the technologies that can contribute to ensuring that everyone is competent to enable each person to escape from traps of phishing, regardless of age or level of mastery of digital tools, or education. The proposed approach was evaluated according to its robustness and flexibility. The rest of the work consists of integrating the conversational aspect through chatbots.